State Farm® Insurance Agent Brian Jones

"Very courteous team, helpful and educational regarding the policies, and prompt in reaponse"

"This is the best agency. They always help when I need someone and are quick to get resolution."

"Ainslie C. has great friendly customer service skills. Highly recommend you give them a call."

"I was looking to get new car insurance that was affordable with the multi car discount well I can say that State Farm was and is my(Go To Car Insurance Agency) Kathryn was very professional and friendly she also answered all the questions that I needed to be answered for myself so if anyone is looking to get new car insurance STATE FARM Insurance Agency in Dothan Alabama is the one to call everyone there is so wonderful...Thanks You Guys!!"

"Have been with Brian and his team for over a decade and have always been taken care of. Recently had an issue(nothing to do with them) and Jack went above and beyond getting everything taken care of when he honestly didnt even have to deal with it.hands down the best team to work with!"

"Amazing staff and service! Very attentive to their customers and a speedy turnaround when we had to file a claim; no question went unanswered. We appreciate BJSF and all they do for their customers!"

"My husband and I have been using Brian Jones State Farm for many years to insure our vehicles and home. We have never had to file a claim until last week, when my husband was in an auto accident. I had no idea where to start, other than to call the office and report the accident. I spoke with Jack Barlow, and he has been extremely helpful during this process! I cannot thank the team enough for giving me a peace of mind and the knowledge of how to proceed with a stressful situation."

"Stephanie is always so helpful and courteous. From assisting me with our homeowner’s insurance during the purchase of our home to adding a new car to our auto plan, she was very thorough and answered all my questions with ease!"

"I came in to insure a new vehicle. Kathryn and Jack were very pleasant and helpful and made sure I was taken care of. They helped me set up Drive Safe & Save to receive discounts on my premiums. The process was quick and efficient!"

"Brian and Stephanie were wonderful in helping to get our roof replaced. They made sure our claim and inspections were accurate, stayed in contact, and continued to work with us until we were satisfied. Jason has always been very helpful in answering any questions we’ve had regarding coverage over the years."

"Kathryn was super informative and professional . Exceptional customer care ."

"I had a great experience and the employee Jack was very helpful and pleasant!"

"Quick cost effective Stephanie is top notch!"

"Ms. Stephanie Bostick helped us get new policy in Alabama state and it was great working with her as it was an hassle less experience . Keep doing the great work . Thanks"

"I am new to the area, and I cannot say enough good things about Mr. Brian Jones and his team at State Farm Insurance Agency in Dothan Alabama. From the very first it was clear that this team goes above and beyond to make sure my insurance needs were taken care of. Mr. Brian Jones leads an outstanding group of professionals who are not only fast and efficient but genuinely care about their clients. All my questions were answered with clarity and in layman's terms so there were no misunderstandings regarding State Farms policy's. You really feel they try to help you as a person and not as a number. I would also like to give a special heartfelt shout-out to Kathryn who is nothing short of exceptional. Kathryn made changes to my policy I needed, and I was out of there in minutes. To anyone needing home or auto insurance I would definitely recommend Brian Jones State Farm. 10 out of 10 stars."

"Bailey did an excellent job answering all my questions and putting me at ease in setting up my home and car insurance. She was very courtous and professional. She went above and beyond in her efforts to help me through a very stressful situation. i would give her a 10 if possible."

"Very kind & helpful staff."

"The staff is one of kind! Love me some BJSF!!!"

"Luke was a lot of help! Thankful for the entire staff! Will never regret choosing BJSF!!!"

"Awesome customer support and made it a very easy and understanding transition in coverages from my previous auto & home company coverage. Very detailed and specific on discussing coverages that I have never really took serious. Highly Recommend Brian Jones State Farm. Gave 5 stars because there is not 6."

"I love Brian Jones State Farm and Jack is the best. They always call you and remind you about your payment so you don’t forget."

"I needed to make a change in our insurance due to adding a teenage driver. When I called Kathryn at State Farm she was amazing. They provided me with everything I needed and made my insurance transition smooth and seamless. Thank you Kathry A. and Brian Jones State Farm!"

"My experience at State Farm was great everyone was helpful and customer service was awesome"

"Luke Nelson was very easy to work with and saved me a bunch of money. I should have been using Luke at State Farm way before now. He was very upfront with me and like I said saved me $466 a month. Thanks Luke."

"Great group of people who genuinely care and take their time to build a relationship with you. They do an outstanding job of explaining your options in a manner that doesn’t leave you feeling overwhelmed and confused. You can tell that they actually want what’s best for you and your family. If your looking for insurance or looking to swap(like me) I 100% recommend reaching out to Brian and his team they will take care of you."