State Farm® Insurance Agent Brian Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Thomas McClain
May 7, 2025
"Great stuff best price & more for your money..I wish I was with them along time ago I would have saved money..thank State Farm..."
Todd Hicks
April 30, 2025
"Super informative and helpful attendant. Very polite and professional"
"Thank you Todd for the thoughtful review. Excellent customer service is something we strive for every day. We're grateful for your long-standing support and sharing your experience with us!"
Caitlin Carter
April 29, 2025
"So thankful for everyone at the BJSF agency. Bailey was so sweet and got me to just the right person I needed to see. They also have been helpful to our residents. Thank you BJSF"
"Thank you, Caitlin for your awesome review! We are so glad to hear about your positive experience with Bailey and the rest of our team. Thank you so much for your referrals and your loyalty. We appreciate you! "
Geveda Lowery
April 29, 2025
"I always have a fantastic experience working with Estella McGriff. She takes the time to explain all my options clearly and helps me find the best fit for my needs at a competitive price. I never feel rushed or pressured - simply supported and informed. Highly recommend if you’re looking for an honest and knowledgeable insurance agent."
"Thank you, Geveda for your kind words and recognizing Estella's commitment to our customers! We're lucky to have her on our team, and stories like yours makes us proud of the service we strive to offer every day."
Shelia Eschbach
April 28, 2025
"Stephanie is very friendly and easy to work with."
"Shelia, we appreciate your positive feedback! Stephanie is a valued member of our team, and we're so glad to hear she made your insurance process smooth and easy for you. We'll be sure to pass along your kind words!"
Stephanie Webster (Dragonlady)
April 28, 2025
"Everyone in that office are so friendly & always greets you with a smile. Bailey has helped me out alot & was very prompt on answering me back & answers to whatever questions I may have had."
"Thank you, Stephanie for your kind review! We're thrilled to hear about your positive experience with Bailey and the rest of our team. Providing helpful, friendly service is what we're all about. Thank you for your support!"
Mike W
April 28, 2025
"Bailey rules great customer service"
"Thank you, Mike for your kind words! We are glad to hear Bailey provided excellent customer service, and we are thankful she is a part of our team."
Jeffrey Dowling
April 28, 2025
"Bailey was awesome. Made it all easy and made sure I had the right coverage for all my belongings. Answered all my questions and went above and beyond explaining the answers."
"Thank you, Jeffrey for sharing your experience. Bailey is a valued member of our team, and we're so glad to hear she made your insurance process smooth and easy for you. We'll be sure to pass along your kinds words!"
Ahriel Bell
April 28, 2025
"Everyone was so helpful and very friendly. They explained things throughly. Ive had them for a few years and never had a problem.They also respond quickly via text or phone call."
"Thank you for the kind words, Ahriel! We're so glad we could help answer any questions you have regarding your insurance while making the process easy for you. We're always here if you have any questions in the future!"
Jack gerrish
April 28, 2025
"Great office, made everything easy!"
"Thank you, Jack for your kind words! We are glad you have had a great experience with us and appreciate you taking the time to give us a review!"
John C Chandler
April 25, 2025
"An amazing agent and supporting team. Brian goes above and beyond to ensure customer satisfaction. We could not ask for a better Insurance Agent and Team!!!"
"Thank you Mr. Chandler! We appreciate your business and trust over the years! "
Jeanne Barlow
April 24, 2025
"Great customer service and knowledgeable staff. I’ve been very pleased with all aspects of Brian Jones State Farm Agency. I enjoyed working with Jack as he assisted me with my insurance needs."
"Thank you Mrs. Barlow!! We appreciate your kind words!! Jack is a tremendous asset to our team! "
Jacqui Herring
April 22, 2025
"Ainslie and Stephanie are so sweet and helpful!"
"Thank you Mrs. Herring!! We are very thankful for Ainslie and Stephanie! They are tremendous assets to our team! "
KENNETH TOWNSEND
April 11, 2025
"I had a great experience here and Bailey really helped me out a lot with my policy. I highly recommend this company. She even followed up with me to make sure that I knew how to properly use the app !!!"
"Mr. Townsend, that is great to hear! We truly appreciate your business! - Brian"
Joel G
April 9, 2025
"Bailey made everything easy and fast"
"Thank you for your kind review Joel! We truly appreciate your business! - Brian"
Mark Phillips
April 9, 2025
"We have been with Brian Jones State Farm since we moved to Dothan in 2020. They made the process very easy-very kind and knowledgeable. When we had a hailstorm in 2024 and needed their help they went above and beyond to get our insurance claim approved. They are always there to help! Couldn't ask for a better insurance agent. Highly recommend!"
"Mr. Phillips, thank you for your kind words! It is our responsibility to always be here to help! - Brian "
Mandi Porter
April 8, 2025
"I’ve had the pleasure to speak with Brian several times. Friendly and professional!"
"Mandi, thank you so much for your kind review! It is a pleasure to serve wonderful customers as yourself! - Brian"
Jeremy Baxter
April 8, 2025
"If 10 stars was an option, I would have selected it! Everyone in this office is delightful! Our wonderful rep Bailey Clark has been incredibly helpful getting my car insurance swapped over at a more affordable rate for my family and I! Jack greets you at the door with a smile and will help with any questions you may have and Mrs. Stephanie is extremely kind and knowledgeable as well! Brian seen me in the office and came to introduce himself and thanked me for my business. It is rare that you have someone thank you for your business. I would recommend this office to anyone who needs insurance whether it is auto, home, life, etc! Thank you all for such a wonderful experience!"
"Mr. Baxter, it was a pleasure doing business with you! I am extremely pleased you found our office delightful. Bailey, Jack, and Stephanie are all vital parts of our team and they very much appreciate your kind words as well! We look forward to a long business relationship! - Brian"
Jimmy Blackmon
March 26, 2025
"The people I met there Jason and Jack are very nice people and they're very professional"
"Thank you Mr. Jimmy! Your business is very much appreciated!! - Brian"
Jalisa Kincey
March 20, 2025
"Great customer service and professional support always."
"Thank you Jalisa!"
Jack Barlow
March 11, 2025
"Wonderful agency!!!!"
"Thank you Jack!! We appreciate your kind words!!"
Richard Batemon
March 10, 2025
"Stephanie was very helpful and I appreciate everything she did for me today. I also appreciate Brain for explaining things for I can understand them better. I would very much recommend them to anyone.thank you 🙏"
"Thank you Mr. Batemon and welcome back to the BJSF family!! "
Natarsha
February 21, 2025
"Ainslie Condrey was incredibly professional and always willing to help, her knowledge and dedication made working with her a great experience. Thanks to her my experience with State Farm has been exceptional. I received a great rate and I highly recommend State Farm to anyone in need of some automobile insurance."
"Thank you very much Natarsha! We appreciate your business very much! We are thankful for Ainslie and it is great to hear your experience with State Farm was exceptional! "
Almee Brannon
February 13, 2025
"Great experience. Agent was very helpful and informative. I now have home and auto insurance with State Farm due to prices and coverage being better than most insurance companies."
"Thank you Almee!! We are glad to hear you have home and auto insurance with State Farm! We appreciate your business and kind remarks!!"
Elizabeth Straub
February 13, 2025
"I have never been disappointed with Brian Jones state farm. Always friendly and nice people that I deal with. Always helpful and understanding. Great insurance plans. I would recommend getting insurance throw Brian Jones state farm."
"You’re so sweet to share those kind words! Thank you so much!! "