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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Erica Goodson

September 14, 2023

5  out of  5 rating by Erica Goodson
"Best insurance company around!❤️"

Allen Thomas

August 22, 2023

5  out of  5 rating by Allen Thomas
"Mrs.bostick was very professional in helping me with my claim and she did a very good job in explaining how everything works."

John Darden

August 22, 2023

5  out of  5 rating by John Darden
"They are very good people to work with I love them they're like family I would recommend that a lot choose State farm here at Brian's they're wonderful people God blesses all 💯❤️❤️🌞"

Julie Darley

August 19, 2023

5  out of  5 rating by Julie Darley
"The agents are very knowledgeable and go out of their way to help! Very friendly and great customer service!"

Lil Voyles

August 18, 2023

5  out of  5 rating by Lil Voyles
"Awesome State Farm Agent and staff!!!"

Lauren Herndon

July 25, 2023

5  out of  5 rating by Lauren Herndon
"I love my insurance agency!!!! We couldn’t ask for any better service!"

Claire Bradshaw

July 11, 2023

5  out of  5 rating by Claire Bradshaw
"I can’t say enough good things about Brian Jones State Farm. A few years ago I had homeowners insurance through another firm. I got a letter one weekend saying my homeowners insurance had expired and my home was no longer covered. After calling every number I could find without luck I called Brian and he had my house insured that same day while he was on vacation. The next week we switched my vehicle and now have life insurance. Every time my policy comes up for renewal I get a phone call from his office to go over the new premiums (have dropped every time) and discuss any questions I may have about my policy. When I bundled everything together with State Farm the total I was paying for all insurance combined actually decreased and has dropped every year. You can’t go wrong with Brian Jones State Farm!"

Ellen Dawson

July 11, 2023

5  out of  5 rating by Ellen Dawson
"After 20 years with my insurance, I decided to shop around. I am so glad I did. Brian Jones State Farm offered more coverage for less money! It was a win, win! The staff is friendly and always answers my questions and assist my needs."

Trish May

July 11, 2023

5  out of  5 rating by Trish May
"Exceptional customer service, friendly, and gets the job done in a timely manner."

Truth Uncovered

June 28, 2023

5  out of  5 rating by Truth Uncovered
"Great insurance company"

Cam Walker

June 21, 2023

5  out of  5 rating by Cam Walker
"Insurance went down a lot by switching to State Farm. Highly recommended"

Hannah Styron

June 15, 2023

5  out of  5 rating by Hannah Styron
"We were so nervous about switching from our old car insurance but Brian and his team have made us so glad we switched. They offered us the lowest quote and have followed up with us several times in the past few years to ensure that we were pleased with our plans and service they provide. 10/10 recommend Brian and his team."

Wyatt Sanders

June 15, 2023

5  out of  5 rating by Wyatt Sanders
"Great work"

Christina Persails

June 15, 2023

5  out of  5 rating by Christina Persails
"Christie @ Brian Jones is amazing! She w a so patient with me while we figured out what would work best for our needs. She has called to check on us after the recent storms and has always been there for us when I have questions. Absolutely amazing team at this office!"

Jaida Dykes

June 15, 2023

5  out of  5 rating by Jaida Dykes
"Such a friendly staff! Helped me with everything I needed. No automated phone service. You actually get to talk to someone. Extremely happy with them."

Sandra Smith

March 7, 2023

5  out of  5 rating by Sandra Smith
"Brian Jones goes over and above what we expected. Loving our insurance agent! The staff in the office is friendly & helpful. Estella wrote up our policy when we transferred from another state, she is a real gem! Very thankful."

Janice Mixon

December 19, 2022

5  out of  5 rating by Janice Mixon
"Each time I have contacted Brian & Staff they are on point and on target with responding and answering questions in a timely manner."

Emerald York

December 5, 2022

5  out of  5 rating by Emerald York
"Christi Woods has been fabulous to work with from quotes to great coverage at a better price!"

Antonette Hamilton

November 14, 2022

5  out of  5 rating by Antonette Hamilton
"Enjoyed the service and happy to save money"

Caitlin Calvin

October 7, 2022

5  out of  5 rating by Caitlin Calvin
"Amazing customer service and great rates! Thanks Christi!"

Carter Brothers Transport

October 7, 2022

5  out of  5 rating by Carter Brothers Transport
"Awesome agent and staff!"

Christina Burger

September 26, 2022

5  out of  5 rating by Christina Burger
"My home owners insurance was increasing by $800 this year. I called around and Brian Jones Agency in Dothan was much lower than several companies. Here is the value that a local agent with a very large insurance carrier like State Farm offers.. you can walk into the office and seek guidance for all insurance needs. You call and get a live lovely receptionist, not an automated system. All of my insurance were written with higher coverage to protect me and my family at a lower overall price. I highly recommend Christi Wood at the Brian Jones agency."

Stan Bridges

September 1, 2022

5  out of  5 rating by Stan Bridges
"Great people to work with, Christi saved me a lot of money ,with better coverage on my house, vehicles and motorcycle"

Dennis Hughes

August 22, 2022

5  out of  5 rating by Dennis Hughes
"This is one of the best Insurance Companies I have ever dealt with. BRIAN Jones is a very professional agent and took care of all my needs for insurance. A great professional and friendly staff. They can help you anyway they can. Give them a call."

Crisshada Rogers

August 22, 2022

5  out of  5 rating by Crisshada Rogers
"Christy was such a great help with switching over my insurance. She told me things that I was not aware of, and offered me a GREAT quote! I would highly recommend switching to State Farm."