State Farm® Insurance Agent Brian Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tanya Fleming
February 24, 2026
5
out of
5
rating by Tanya Fleming
"We have had auto and house insurance for going on 4 years now and the service is great! I had to call and switch our mortgage company this afternoon and Kathryn made this process quick and easy!"
Jaime Mathis
February 24, 2026
5
out of
5
rating by Jaime Mathis
"Super friendly. Spoke with Ainslie who helped me with both home, auto and a life insurance policy for my new grand baby. She was very helpful and always returned my call and answered all the questions I had."
We responded:
"Thank you for taking the time to leave such a great review, Jaime. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Vanessa Range
February 23, 2026
5
out of
5
rating by Vanessa Range
"Iv been with State Farm quite some time now and whenever I have a question or problem,they are quick to respond and answer."
We responded:
"Vanessa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brian Jones’s Team—we are always here to help!"
kendrick fields
February 20, 2026
5
out of
5
rating by kendrick fields
"Katherine was a great help made the transition to add someone to my insurance quick and easy"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
dorlisa henderson
February 19, 2026
5
out of
5
rating by dorlisa henderson
"Kathryn was very friendly, professional and got what I needed done quickly. Love working with her."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Dothan to know that you had such a wonderful experience with us here on State Farm Agent Brian Jones’s Team."
ailin hernandez
February 16, 2026
5
out of
5
rating by ailin hernandez
"⭐️⭐️⭐️⭐️⭐️ Stephanie was fantastic! She made everything simple, explained our options clearly, and was incredibly kind and helpful throughout the whole process. We truly appreciate her support and highly recommend her and their office to anyone needing insurance assistance."
We responded:
"Thank you so much for the 5-stars, Ailin! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Scott Hayes
February 16, 2026
5
out of
5
rating by Scott Hayes
"The Dothan office has always been very professional and courteous with everything I have ever needed. Brian Jones has a wonderful and helpful team that is always happy to help with all of my concerns.
When I had to shut off my autopsy function, Kathryn was pleasant and quick to help me with my concerns."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out."
Patrick Thorne
February 9, 2026
5
out of
5
rating by Patrick Thorne
"Super professional people and i have been with them for a long time ...thanks for taking care of me!!!"
We responded:
"Thank you for your kind words Mr. Thorne!! The respect is mutual!! "
Jennifer Pittman
February 5, 2026
5
out of
5
rating by Jennifer Pittman
"I have been doing business with them for 4 years, they are fantastic, very accommodating, knowledgeable in their products they offer, not pushy if you only want one thing. Currently switching from Renters to homeowners an been working with Ainslie. She is fantastic. Couldnt ask for better agents!!!!!
Highly recommend Brian Jones to everyone."
We responded:
"Thank you for your kind review Jennifer!!! Thank you for your continued business!! "
Natasha Null
February 2, 2026
5
out of
5
rating by Natasha Null
"Mrs ansilie is so kind and patient and truly wants the best for said client not just throwing info at you looking for another they she ensures that the client is well taken care of and with benefits that is best for you and or your and your household. In general everyone at this location is amazing kind and very caring and considerate. I wouldn’t ever even consider anywhere else."
We responded:
"Thank you so much for the 5-stars, Natasha! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brian Jones’s Team anytime!"
Kevin
January 29, 2026
5
out of
5
rating by Kevin
"Brian and his team are A+!. My phone calls and questions are always answered in a timely and professional manner."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Dothan to know that you had such a wonderful experience with us here on State Farm Agent Brian Jones’s Team. Thank you so much for the 5-stars, Kevin! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brian Jones’s Team anytime. "
Parrish Smith
January 28, 2026
5
out of
5
rating by Parrish Smith
"I have used Brian Jones State Farm and their team for over 7 years now. I have always received quality, knowledgeable, and timely service."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Parrish, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brian Jones’s Team—we are always here to help! "
Brandi Taylor
January 27, 2026
5
out of
5
rating by Brandi Taylor
"Ainslie is our local State Farm agent, and she is wonderful! She walked us through our home and auto policies and explained everything very thoroughly. I never understood insurance coverages until working with Ainslie. Give her a call! State Farm offered us the best quote for home and auto insurance."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Brandi, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brian Jones’s Team—we are always here to help! "
Lashonda Thompson
January 26, 2026
5
out of
5
rating by Lashonda Thompson
"Great people and great service."
We responded:
"Thank you for the fantastic review, Lashonda! We are always here to help with your insurance needs here in Dothan . "
Trish
January 22, 2026
5
out of
5
rating by Trish
"I have been a customer for several years and am always pleased with the services provided! The staff always has a smile and is pleasant and courteous and always eager to meet my needs!"
We responded:
"We are grateful for your 5-star review, Trish! Thank you for taking a moment to share your positive rating of our team here in Dothan!"
Crystal Ard
January 21, 2026
5
out of
5
rating by Crystal Ard
"The lady did a great job helping me."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Brian Jones’s Team! We deeply appreciate your kind words here in Dothan . "
Angela Floyd
January 15, 2026
5
out of
5
rating by Angela Floyd
"Kathryn was very professional. I called with a few questions about renewal and she answered everything without hesitation."
We responded:
"Thank you for the fantastic review, Angela! We are always here to help with your insurance needs here at BJSF! 👍🏼"
Lovebug8123
December 17, 2025
5
out of
5
rating by Lovebug8123
"Kathryn was so sweet, quick, and easy to work with definitely will continue to be a customer at this State Farm!"
We responded:
"I am so happy that Kathryn was sweet, quick, and easy to work with! Definitely what we strive for! We truly appreciate your business! "
Rick Wood
December 16, 2025
5
out of
5
rating by Rick Wood
"Just signed up with Brian Jones-State Farm and it was one of the easiest switches I have made for insurance. I worked with Ainslie, and she was extremely professional, and helpful, and I saved a lot of money with State Farm compared to the same coverage I had with my previous insurance co. Easily 5 star service! Thank you Ainslie!"
We responded:
"Mr. Wood, thank you for your trust in us! We truly appreciate your business. Ainslie is a blessing to our team and I am very thankful to hear she was professional and helpful! "
Erin Sanders
December 15, 2025
5
out of
5
rating by Erin Sanders
"Brian Jones office is amazing. They talked me into getting renters insurance over a year ago, we had a house fire Oct 15 .. Jack was so compassionate and kind when helping that day. I was a mess! We are now purchasing a house so naturally my only choice for Homeowners! Our mortgage company had different ideas but Ainslie has worked her magic and got me all fixed! The peace of mind is worth every penny! Thank you great service!!"
We responded:
"Erin, what an amazing story!! Jacks compassionate nature is a true blessing to our team! Thank you for sharing your story and placing your trust in us over the years! "
Amanda Arrighi
December 9, 2025
5
out of
5
rating by Amanda Arrighi
"I’ve been a customer of Brian Jones State Farm for around 11 years now. Every interaction I’ve had with them has been very pleasant, and they’re always willing to help and answer any questions. I called today and had wonderful, hassle free assistance by Kathryn. She was sooo nice to speak with! Definitely recommend this State Farm team!"
We responded:
"Amanda, thank you for your kind words about our team! We are so thankful to hear that Kathryn consistently offers hassle free assistance! Thank you for your business over the years and continued trust in us! "
Jamey King
December 9, 2025
5
out of
5
rating by Jamey King
"Kathryn helped me understand everything by doing an amazing job explaining coverages and how things as a first time insurance buyer. Amazing service"
We responded:
"Jamey thank you for your trust in our agency! Walking customers through buying insurance for the first time is something we take pride in being able to do! We appreciate your business! "
Scott King
December 9, 2025
5
out of
5
rating by Scott King
"Ainsley and Jason are great to work with. They provide quick and dendable service every time."
We responded:
"Mr. King, thank you for your kind words! We are very thankful that Jason and Ainslie provide quick and dependable service to you! That is our goal! "
lauren lawrence
December 5, 2025
5
out of
5
rating by lauren lawrence
"Hello,
I spoke with Kathryn today and she quickly assisted with my renters insurance questions. So nice and helpful! Thank you so much! I definitely recommend the establishments services."
We responded:
"Hi Lauren! I am so thankful Kathryn was able to assist you with renters' insurance questions! We truly appreciate your business!"
bl ank
December 3, 2025
5
out of
5
rating by bl ank
"Lady was super Helpful on getting me a quote and very nice and kind and understanding of the stressful situation I was in. I was able to help me out thank you very much."
We responded:
"We are very thankful that we were able to help you get a quote! We understand shopping for insurance can be stressful and it is our duty to take that stress off of you! Thank you for your business! "