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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jalisa Kincey

Jalisa Kincey

March 20, 2025

4  out of  5
rating by Jalisa Kincey
"Great customer service and professional support always."
We responded:
"Thank you Jalisa!"
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Jack Barlow

March 11, 2025

5  out of  5
rating by Jack Barlow
"Wonderful agency!!!!"
We responded:
"Thank you Jack!! We appreciate your kind words!!"
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Richard Batemon

March 10, 2025

5  out of  5
rating by Richard Batemon
"Stephanie was very helpful and I appreciate everything she did for me today. I also appreciate Brain for explaining things for I can understand them better. I would very much recommend them to anyone.thank you 🙏"
We responded:
"Thank you Mr. Batemon and welcome back to the BJSF family!! "
Profile photo of Natarsha

Natarsha

February 21, 2025

5  out of  5
rating by Natarsha
"Ainslie Condrey was incredibly professional and always willing to help, her knowledge and dedication made working with her a great experience. Thanks to her my experience with State Farm has been exceptional. I received a great rate and I highly recommend State Farm to anyone in need of some automobile insurance."
We responded:
"Thank you very much Natarsha! We appreciate your business very much! We are thankful for Ainslie and it is great to hear your experience with State Farm was exceptional! "
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Almee Brannon

February 13, 2025

5  out of  5
rating by Almee Brannon
"Great experience. Agent was very helpful and informative. I now have home and auto insurance with State Farm due to prices and coverage being better than most insurance companies."
We responded:
"Thank you Almee!! We are glad to hear you have home and auto insurance with State Farm! We appreciate your business and kind remarks!!"
Profile photo of Elizabeth Straub

Elizabeth Straub

February 13, 2025

5  out of  5
rating by Elizabeth Straub
"I have never been disappointed with Brian Jones state farm. Always friendly and nice people that I deal with. Always helpful and understanding. Great insurance plans. I would recommend getting insurance throw Brian Jones state farm."
We responded:
"You’re so sweet to share those kind words! Thank you so much!! "
Profile photo of Marylynn Underwood

Marylynn Underwood

February 11, 2025

5  out of  5
rating by Marylynn Underwood
"Thank you State Farm for provider me with good insurance. I really appreciate it. Thank you from the bottom of my heart."
We responded:
"Thank you Ms. Marylynn for your kind review!! "
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luke manning

February 10, 2025

5  out of  5
rating by luke manning
"My insurance company is beyond awesome!!! Always going above and beyond."
We responded:
"Thank you Luke!! We appreciate you very much! "
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Helen Norton

February 5, 2025

5  out of  5
rating by Helen Norton
"Your staff is very courteous, friendly. Also very knowledgeable. They helpwith my coverage. Thank you Brian Jones"
We responded:
"Thank you, Helen, for your 5 ⭐️ review!! "
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Ann Sheese

February 4, 2025

5  out of  5
rating by Ann Sheese
"Their customer service is top notch. Stephanie is always helpful and follows through."
We responded:
"Stephanie is a great asset to our team! We sure do appreciate your kind words and are very thankful for loyal customers such as yourself!! Thank you!! "
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Jake

January 28, 2025

5  out of  5
rating by Jake
"Very dependable. Very reliable. Best Insurance Agency in the business"
We responded:
"Thank you Jake! We appreciate your business!! "
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Jennifer Pittman

January 17, 2025

5  out of  5
rating by Jennifer Pittman
"I have been doing business with them for 4 years, they are fantastic, very accommodating, knowledgeable in their products they offer, not pushy if you only want one thing. Highly recommend Brian Jones to everyone."
We responded:
"Thank you for your kind review Jennifer!!! Thank you for your continued business!! "
Profile photo of Lativia Pearce

Lativia Pearce

January 14, 2025

5  out of  5
rating by Lativia Pearce
"Always a pleasant experience when I come to the office. Everyone is so upbeat and always enjoy talking to Sharae she is so helpful."
We responded:
"Lativia, we are thankful for Sharae and thankful for your business! Thank you for the kind review!!"
Profile photo of Amie Helms

Amie Helms

January 13, 2025

5  out of  5
rating by Amie Helms
"I submitted a quote request online and they called me back within one business day with all the information ready. They are saving me a lot of money and their staff is super friendly and easy to work with. Highly recommend if you are looking for insurance or even if you aren't it won't hurt you to get a quote."
We responded:
"Wow! We are blessed by your business and your kind words! Thank you! We are so glad you are now part of the BJSF family! Call us anytime! "
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Wallace Mosier

January 7, 2025

5  out of  5
rating by Wallace Mosier
"The lady was very helpful and professional. She did an amazing job and I was in and out with insurance."
We responded:
"Thank you for your kind words and nice review! That is two areas our staff is wonderful at: being helpful and professional! Thank you for the opportunity to serve your family with all of your insurance needs! "
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Jason Thompson

January 7, 2025

5  out of  5
rating by Jason Thompson
"Quick and reasonable...very friendly staff loved the experiemce"
We responded:
"Thank you Jason! So thankful that the Thompson family is now part of the BJSF family! "
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Derrick Bryant

December 12, 2024

5  out of  5
rating by Derrick Bryant
"Best team in Dothan. Love the staff here and the efforts they put forth to insure i stay updated and covered. I appreciate you all. And thx again Sharae & Stella."
We responded:
"Thank you Mr. Bryant!!! We appreciate you!!"
Profile photo of Tacheka Reynolds

Tacheka Reynolds

December 12, 2024

5  out of  5
rating by Tacheka Reynolds
"They are amazing...I got a better price and better service!!"
We responded:
"Thank you so much Tacheka! "
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Todd

December 11, 2024

5  out of  5
rating by Todd
"Ainslie provided a great experience from start to finish working on my auto and home policies. The customer service she provided was top notch. She went over each detail and explained what each one covered. I highly recommended giving State Farm an opportunity to give you great coverage at a great price, and great customer service!"
We responded:
"Thank you so much Todd!! We appreciate the opportunity to serve you! We are very thankful for Ainslie and it's good to hear the customer service is highly rated!! "
Profile photo of Nikia Lampley

Nikia Lampley

December 2, 2024

5  out of  5
rating by Nikia Lampley
"I switched from another insurance company to State Farm and I have not looked back. Brian and his staff are so accommodating, and make sure they meet your need. I not only have my vehicles insured with them, I’ve also added my home and life insurance . I have recommended them to others and they made the switch too!"
We responded:
"Nikia, your loyalty is much appreciated!! We are very appreciative and thankful of our staff!! They truly go above and beyond to meet our customers needs on a daily basis! - Brian"
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Misty Bowman

November 25, 2024

5  out of  5
rating by Misty Bowman
"Such a friendly staff! They are willing to work with you and for you!"
We responded:
"Misty, we are very thankful that you noticed our friendly staff! We are thankful for each and every one of them! We appreciate your business and are thankful for your kind words!"
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Renda Tice

November 25, 2024

5  out of  5
rating by Renda Tice
"Great team to work with, very detailed in going over policy info. All around great people"
We responded:
"Thank you very much Renda! Our team does our best to explain all policies in great detail so you understand what you're buying!! We appreciate your business!"
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Adrian Johnson

November 21, 2024

5  out of  5
rating by Adrian Johnson
"Five out of five stars"
We responded:
"Thank you Adrian! We appreciate your business very much!"
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Alicia Pescod

November 20, 2024

5  out of  5
rating by Alicia Pescod
"Got to see Christi today in office to have my policy explained. She was very helpful. Overall good experience. Would recommend this office for your insurance needs."
We responded:
"Christi is a gem and we are very thankful for her! We truly appreciate your business and are thankful to have you in our State Farm family!"
Profile photo of Terry Turner

Terry Turner

November 15, 2024

5  out of  5
rating by Terry Turner
"#1"
We responded:
"Thank you Mr. Terry! We appreciate your business and loyalty over the years! "