State Farm® Insurance Agent Brian Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dawn Richardson
August 26, 2026
5
out of
5
rating by Dawn Richardson
"Again, Kathryn Armstrong was so very helpful, makes your experience comfortable and reassuring. Always a pleasure doing business."
We responded:
"Thank you for your 5 star review, Dawn! We appreciate you and truly appreciate your support!"
Latoya Brooks
August 25, 2026
5
out of
5
rating by Latoya Brooks
"Customer service at its best! Special shoutout to Ainslie for being some friendly and helpful. Give her a call today for all of your insurance needs!"
We responded:
"Hi Latoya, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brian Jones’s team. Please reach out to us if any questions come up! - Brian Jones’s Insurance Team "
optimum glamour
August 20, 2026
5
out of
5
rating by optimum glamour
"Great experience better rates"
We responded:
"optimum, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Dothan insurance team is always here and happy to help. "
Amber Baxley
August 19, 2026
5
out of
5
rating by Amber Baxley
"My family has used Brian Jones at Statefarm for years and we highly recommend. All of the staff is very friendly and helpful. Kathryn always helps us with our insurance needs and makes sure that our family is taken care of!"
We responded:
"Hi Amber, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Dothan. If you ever need help, we are just a phone call away! - Your State Farm Agent, Brian Jones "
Larry Light
August 19, 2026
5
out of
5
rating by Larry Light
"Stephanie did a great job of explaining options and pricing as I transferred my car insurance from NY to AL. She was super helpful!"
We responded:
"Larry, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Anna Smith
August 15, 2026
5
out of
5
rating by Anna Smith
"Mrs Stephanie is the best!I'm very grateful for all her help."
We responded:
"Anna, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Dothan. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Brian Jones and Team "
Marco Jackson
August 14, 2026
5
out of
5
rating by Marco Jackson
"Definitely the go to insurance company, Mrs. Bostick my Rep is the best! She helped key in my vehicle policy, I was also in for home insurance too. She explained everything and yes I locked in with State Farm! Thank you, Stephanie!"
We responded:
"Thanks so much for the fantastic rating, Marco! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Brian Malone
August 13, 2026
5
out of
5
rating by Brian Malone
"Great communication
Very professional"
We responded:
"Hi Brian, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brian Jones’s team. Please reach out to us if any questions come up! - Brian Jones’s Insurance Team "
Adam Corbin
August 10, 2026
5
out of
5
rating by Adam Corbin
"Service was easy and straight forward! Kathryn provided great customer service! Great job!!"
We responded:
"Thank you so much for your kind review, Adam! If you need insurance assistance, we are just an email or call away! - Brian Jones, your State Farm Agent "
Ken Mccorkel
August 10, 2026
5
out of
5
rating by Ken Mccorkel
"Very helpful. No issues."
We responded:
"Thanks so much for the 5 stars, Ken! We're glad you had a positive experience with our team."
Colton Chandler
August 6, 2026
5
out of
5
rating by Colton Chandler
"I was having trouble with the insurance cards for my new vehicle, and Kathryn was very kind and fast in her response to help!"
We responded:
"Hi Colton, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Brian Jones, Your State Farm Agent "
Sam Adams
August 5, 2026
5
out of
5
rating by Sam Adams
"Stephanie was straight and to the point explaining everything To me clearly I think she's a good Access to the company Thank you Stephanie for the time spent in helping me with home owners insurance"
We responded:
"Hi Sam, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Brian Jones, Your State Farm Agent "
Brent Griffin
August 4, 2026
5
out of
5
rating by Brent Griffin
"Kathryn was great to work with - responding quickly."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Marcy Poindexter
August 3, 2026
4
out of
5
rating by Marcy Poindexter
"Great communication."
We responded:
"Marcy, thank you for your kind 4-star rating! We’re so glad to hear you had a good experience with our team—we appreciate your feedback. "
Anna Bryant
July 30, 2026
5
out of
5
rating by Anna Bryant
"I was referred by family to check out State Farm, and it turned out to be one of the best decisions I’ve made. Stephanie made the entire process simple and took the time to explain all of my coverage options. I left with insurance for my home and both of my vehicles, all while receiving outstanding customer service.
What impressed me most was the savings. State Farm was able to beat the rates from the insurance company I had been with for more than 20 years, saving me thousands of dollars each year. I highly recommend Stephanie and State Farm to anyone looking for exceptional service and significant savings."
We responded:
"Hi Anna, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Brian Jones, Your State Farm Agent "
Tank Spooner
July 30, 2026
5
out of
5
rating by Tank Spooner
"Saved me a ton on homeowners and auto. Thanks Ainslie!"
We responded:
"Tank, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
John Swanson
July 30, 2026
5
out of
5
rating by John Swanson
"Kathryn was so much help getting my policies swapped up. I’ve been with Bryan Jones State Farm for years and they have always been very helpful and quick to get things taken care of 👍🏼"
We responded:
"Thank you so much for the 5 stars, John! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Anthony Thomas
July 28, 2026
5
out of
5
rating by Anthony Thomas
"I’ve been with Brian Jones State Farm for years, and they’ve always taken great care of me. They first earned my trust with my auto insurance, and I’ve since trusted them with other insurance needs as well.
Stephanie is always such a pleasure to work with. She goes above and beyond to make everything easy. Everyone in the office treats you like family, and that’s hard to find these days. I highly recommend Brian Jones State Farm to anyone looking for an insurance team that truly cares about their customers!"
We responded:
"Thank you for the 5-star review, Anthony! We’re proud to serve the Dothan community and truly appreciate your support."
Carlos Stewart
July 27, 2026
5
out of
5
rating by Carlos Stewart
"Extremely friendly staff. Shopping for insurance can be exhausting sometimes, but Katherine made my experience stress free. She sold me on just what I needed and didn't try to oversell me on anything unnecessary."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Chris Duran
July 27, 2026
5
out of
5
rating by Chris Duran
"Luke has been great help"
We responded:
"Thank you so much for your kind review, Chris! If you need insurance assistance, we are just an email or call away! - Brian Jones, your State Farm Agent"
CAROLYN Williams
July 22, 2026
5
out of
5
rating by CAROLYN Williams
"I have been a State Farm customer for many years; simply put, I get great service and professional support. Jason, Catherine, Jack and Luke in the Brian Jones Office, Dothan, Alabama epitomize my point. I walk in the office needing help with any issue, this team of courteous professionals, are always helpful and available. I truly value people like this , who don't mind giving support when I need it the most. Thank You."
We responded:
"That's awesome Mrs. Williams!! Having someone in office who directly supports customers claims process is a huge asset to our customers. Steph does a tremendous job of making sure your claim is handled promptly and efficiently and we appreciate her hard work! Thank you for your review and continued trust in us! "
Shelley Bowyer
July 15, 2026
5
out of
5
rating by Shelley Bowyer
"Very friendly and helpful staff. Responded quickly to calls and provided excellent coverage for our vehicle at a better rate than most competitors."
We responded:
"It is our pleasure to do business with people like yourself Shelley! We are so thankful to serve as your insurance agency for auto insurance! We are thrilled to hear you found our rates better than our competitors! Thank you for your business! - Brian Jones State Farm"
Kimberly Brown
July 9, 2026
5
out of
5
rating by Kimberly Brown
"State farm has been so helpful with all the questions I've had. They are so nice and understanding."
We responded:
"Thank you so much for the 5-stars, Kimberly! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brian Jones’s Team anytime."
Ladon Jones
July 9, 2026
5
out of
5
rating by Ladon Jones
"Katherine was very helpful and took care of my request immediately"
We responded:
"Ladon, thank you for your wonderful review of State Farm Agent Brian Jones’s Team! "
Patrick Thorne
July 1, 2026
5
out of
5
rating by Patrick Thorne
"Super professional people and i have been with them for a long time ...thanks for taking care of me!!! Big shout out to Jason, Jack and Madison!! You guys are awesome"
We responded:
"Thank you for your kind words Mr. Thorne!! The respect is mutual!! "