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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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carla tew

September 6, 2024

5  out of  5
rating by carla tew
"Kathryn Armstrong has been so easy to work with. She has answered all of our questions and been so patient with us as we have discussed our options in regards to coverage and cost. She worked with us to get us the best coverage for our family and saved us several hundred dollars on our car and house insurance. I highly recommend her as she is so pleasant and knowledgeable. She has also been easy to get in touch with and responded to me quickly when I had questions for her."
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LaTonja Pride

September 5, 2024

5  out of  5
rating by LaTonja Pride
"Great Job, Estella. Thank you for taking care of my insurance needs at Brain Jones State Farm!!!"
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Clay Ellenburg

September 5, 2024

5  out of  5
rating by Clay Ellenburg
"We love all the staff at Brian Jones !!!"
We responded:
"Thank you Clay!! We love all of our staff too :-)!! We appreciate the kind feedback! - Brian"
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LATESHIA CARR

September 3, 2024

4  out of  5
rating by LATESHIA CARR
"Great staff... Knowledgeable and friendly!"
We responded:
"Thank you Lateshia! We appreciate your feedback! "
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Amelia Bass

August 30, 2024

5  out of  5
rating by Amelia Bass
"Brian and his staff always go above and beyond for our insurance policies and needs. They are extremely polite, helpful and answer any questions we have. Brian has been handling our insurance policies for almost 10 years and him and his staff are amazing."
We responded:
"Thank you to the Bass family! We appreciate you taking a minute to leave us a review! Thankful for your trust in having BJSF handle your policies for over 10 years! Thank you! "
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jessie Shaw

August 30, 2024

5  out of  5
rating by jessie Shaw
"State Farm has the best customer service! Stephanie took great care of me and helped me with everything I needed. She was so polite and got what I needed taken care of! This is without a doubt the best state farm around!"
We responded:
"Thank you for your kind review! Stephanie is great at what she does and we appreciate her so much! "
Profile photo of Katie Peterson

Katie Peterson

August 30, 2024

5  out of  5
rating by Katie Peterson
"Love Brian Jones State Farm! Very friendly and great employees that work there! Definitely recommend to anyone who is looking for an insurance company!"
We responded:
"Thank you for your kind words! We pride ourselves on great customer service and appreciate your business so much! "
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Heidi Condrey

August 29, 2024

5  out of  5
rating by Heidi Condrey
"Brian Jones State Farm has the best team. They are always willing to help when an insurance need arises. They truly go the extra mile. Brian Jones State Farm takes care of me and my family. Let them take care of you too!"
We responded:
"Thank you Heidi! Glad to be here for you! Our employees definitely go the extra mile here at BJSF! Thankful to take care of the Condrey family!"
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Maelynn Hatfield

August 29, 2024

5  out of  5
rating by Maelynn Hatfield
"The office staff is both friendly and helpful! Great atmosphere!"
We responded:
"Thank you Mrs. Hatfield! We love our work family here at BJSF! Thank you for your kind words and feedback! "
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Desiree

August 29, 2024

5  out of  5
rating by Desiree
"If you are looking for good affordable insurance, Brian Jones State Farm is the route to go. Jason always go above and beyond for all my needs. The entire staff is good. I have been with them for many years and wouldn’t dare go anywhere else. Give them a try you won’t be disappointed."
We responded:
"Thank you Desiree! We are appreciate your business over the years and thankful for your trust in our team here at BJSF! "
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Lea Ann Hubbard

August 29, 2024

5  out of  5
rating by Lea Ann Hubbard
"The girls and men has always been very polite!! They are always there when you need them. It makes things seem so simple when you have problems they help you get (work) through it. I appreciate them very much!! Thanks State Farm for always being there!!!"
We responded:
"That's one of our many goals.....to make our customers feel welcomed, part of the family, and we try hard to make each process be as simple as possible for our customers! Thank you for your kind words! "
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Sharae Manuel

August 29, 2024

5  out of  5
rating by Sharae Manuel
"Love these people!"
We responded:
"Thank you Sharae :-)!!"
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Vickie Shaw

August 29, 2024

5  out of  5
rating by Vickie Shaw
"The best!!!! Very helpful and the sweetest staff!"
We responded:
"Thank you Mrs. Vickie! We appreciate your business and leaving us a kind review! "
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Becky English

August 29, 2024

5  out of  5
rating by Becky English
"It has been a great experience! I got more coverage for less money and Kristie was great to work with!"
We responded:
"We LOVE to hear that! Thank you Mrs. Becky! Glad we were able to lower your payment while increasing your coverage! Christi is very knowledgeable! Welcome to the BJSF family! "
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Josh Quarles

August 28, 2024

5  out of  5
rating by Josh Quarles
"Great company to do business with"
We responded:
"Thank you Josh! We strive hard to be a great company to do business with and we appreciate your business very much!!! - Brian"
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April Hurst

August 26, 2024

5  out of  5
rating by April Hurst
"Wonderful staff! Stephanie was so helpful answering all of our questions and getting us transitioned over!"
We responded:
"Wonderful! Welcome to the BJSF family! Stephanie is a wonderful asset to our agency and we appreciate her! I am glad she was able to answer all your questions and we appreciate your business!! "
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Jacob Eckel

August 26, 2024

5  out of  5
rating by Jacob Eckel
"My family and I just recently moved down here to Alabama, Christi had us taken care of within one phone call they had my car, truck and house insurance for me. Very fast and respectful with any questions you have. Would recommend to anyone."
We responded:
"Thank you Mr. Eckel for your kind review and thank you for your business!"
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Maddison Christian

August 22, 2024

5  out of  5
rating by Maddison Christian
"Everyone is super sweet and always helping in any way they can!! Thank you Brian Jones and staff"
We responded:
"Maddison, thank you for your kind words! It's always our goal to be as helping as we can in any way! We appreciate your business and loyalty! - Brian"
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Tee Hardamon

August 1, 2024

5  out of  5
rating by Tee Hardamon
"I had a great experience with Brian Jones State Farm. If you are looking for a great deal on insurance and great customer service Brian Jones State Farm is the way to go. Highly recommend"
We responded:
"Mr. Hardamon, thank you so much for your kind feedback! We appreciate you giving us an opportunity to serve you! - Brian"
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Breanna Monk

July 29, 2024

5  out of  5
rating by Breanna Monk
"If you don’t have a policy with Statefarm… this is your sign to get one! I had the BEST experience with switching over. Stephanie made everything so easy for me, and truly cared about getting me the best policy. Not only was she able to reduce my payment by OVER $200 for six months but also a better overall policy compared to my previous insurance holder. SWITCH! And use my girl Stephanie!"
We responded:
"Breanna, thank you so much for your review. Steph is a tremendous asset to the office and we appreciate your business! Thank you for the opportunity to protect your family! - Brian"
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Shauna Greathouse

July 27, 2024

5  out of  5
rating by Shauna Greathouse
"Stephanie is the best. Great customer service! Answered any questions I had about my current coverages and went above and beyond for me."
We responded:
"Thank you for your feedback Shauna! We appreciate your business! Steph is a great asset to our office! - Brian"
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Ruby vickers

July 26, 2024

5  out of  5
rating by Ruby vickers
"I enjoy the service and atmosphere in your office the politeness, friendly staff and the agent that helped me with my Insurance policies home and auto policy she was friendly and kind to me and my daughter. Mrs Estelle McGriff ."
We responded:
"Thank you for your feedback Mrs. Ruby! Our team strives hard to create in inviting environment for our customers! We are thankful that you noticed! Estella is a tremendous asset to our office and we appreciate your kind words about her! We are truly thankful for your business! Although, that is not pictures of our office :-) - Brian"
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Sharon Redick

July 26, 2024

5  out of  5
rating by Sharon Redick
"Friendly and knowledgeable staff."
We responded:
"Thank you very much for your business, Mrs. Sharon! We very much appreciate your business and loyalty! - Brian"
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Sidney Watkins

July 18, 2024

5  out of  5
rating by Sidney Watkins
"Have really like the people at Brian Jones state farm They are very friendly and helpful."
We responded:
"Thank you Sidney!! Your business is much appreciated :-)!!"
Profile photo of Elizabeth Creekmore

Elizabeth Creekmore

July 13, 2024

5  out of  5
rating by Elizabeth Creekmore
"We had a great experience at Brian Jones State Farm Insurance! They were quick to call back and Christi knew her stuff! Got us great rates with better coverage than we had prior. Even got some goodies on the way out."
We responded:
"Mrs. Creekmore! Thank you so much for your positive review! We are very thankful for the opportunity to serve you! Welcome to the State Farm family :-)!"