State Farm® Insurance Agent Brian Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terry Turner
November 15, 2024
"#1"
"Thank you Mr. Terry! We appreciate your business and loyalty over the years! "
Gary Smith
November 12, 2024
"Very professional and quick to respond to the customer needs. I highly recommend Brian Jones for your insurance needs."
"Thank you Mr. Gary! We appreciate your business and kind comments! It is our goal to be professional and quick to respond!! "
Kati Pullins
November 12, 2024
"Great team! Super knowledgeable and cares about your family's needs ! Hats off to their great customer service !"
"Thank you Kati for your review! We appreciate the opportunity to take care of your family’s insurance needs! We pride ourselves on customer service, and thankful it was top notch for you as well! Thanks for the feedback! "
Annette Tobie
November 6, 2024
"Brian Jones and the State Family are just so Amazing!!! They took care of my parents and for many years they've been taking care of me and my family. Thanks for being that family we all can depend on. State Farm is always there. Thanks so much."
"Ms. Tobie!! We are thankful to that family you can depend on and we are thankful for wonderful customers like you! You're right, State Farm is always there and we appreciate you :-)"
Letroy Moe
November 4, 2024
"Very good information she was very helpful."
"Thank you! We appreciate your business! "
Deborah Taylor
October 31, 2024
"Christie is very knowledgeable and helpful."
"Thank you Mrs. Taylor! We appreciate your business! "
Annalise Bostick
October 30, 2024
"Best place ever! I love Mr Brian and everyone else!"
"Thank you Annalise!!!"
Carol Johnson
October 30, 2024
"Brian Jones State Farm has always provided excellent customer service to me!! Brian and his staff take care of all my insurance needs and always answer any questions that I have. I am confident that I am in good hands with Brian and his staff!!!! Highly recommend Brian!!😊"
"Thank you for your kind review!"
Lisa Shockey
October 30, 2024
"Brian Jones and his team have helped my family stay informed and insured for years with our policies! Brian knows his clients, his business and how to get things done. He goes above and beyond and is now a family friend. He has inspired his team to follow the same mindset which has set them apart. Thank you so much the the Brian Jones Team!!"
"Thank you Lisa! We are thankful for a team of hardworking professionals! It's customers like you and your family that allows us to do what we do! Thank you for your business! "
Lauren Murphy
October 30, 2024
"Y’all are awesome!"
"Thank you Mrs. Murphy! We appreciate your business! "
Ainslie Condrey
October 30, 2024
"The best place to work at. Whoop whoop 🙌"
"So glad to have you back with the BJSF team!!!! You are a great asset!! "
Kara Birdsong
October 30, 2024
"The team at BJSF made switching our home and auto a breeze!!! They not only made it the easiest transition ever, they were able to save us money!! Would highly recommend giving them a chance!"
"Thank you, Kara, for your kind review! We appreciate your positive feedback and so glad to have the Birdsong family as part of the BJSF family! "
Krissie Siniard
October 30, 2024
"You guys are amazing! Keep doing what you’re doing!!!"
"Hey Neighbor! Thank you for taking the time to leave us a kind review! "
Makaylah Sposato
October 30, 2024
"LOVE Brian Jones State Farm! They are very responsive to questions and phone calls, and really take care of their clients! The team is very friendly and seems to always be doing fun giveaways, contests, and very involved with the community! Give them a call!!!!"
"Thank you Makayla!! We appreciate your kind words! "
Jakie Burgess
October 28, 2024
"Brian Jones and his staff are extremely nice, helpful, and informative when explaining insurance options. We have home, auto, and life insurance (which is difficult to talk about). Brian met with us and performed a detailed analysis of our financial needs in the event of a death. He helped make the process of application and underwriting a pleasant experience. We highly recommend Brian Jones State Farm for your insurance needs."
"Thank you for such a kind review Mrs. Burgess!! I am thankful we sat down :-) - Brian"
Ashley Stark
October 24, 2024
"Christi is AMAZING & so personable!! She takes the time to go over all of your options & explains things when you are unsure of something!!"
"Yes, Christi IS amazing and a great asset to our team! Thank you for your business!!! Call us anytime!! "
Dana Hall
October 23, 2024
"Stephanie at Brian Jones - State Farm was so kind and helpful in getting our insurance swapped over! She was able to answer all of our questions and get us insured for more at a lower price! Go see Brian Jones - State Farm Insurance Agency for all of your insurance needs! You won’t regret it!"
"Wow Dana! Thank you for your kind words and review! Steph is a gem at our office and we are so thankful for her! Welcome to the BJSF family! "
Farrin Holland
October 23, 2024
"After calling around to several insurance agents, I called Stephanie at Brian Jones and they took time going through every detail that others did not to help decide the perfect home and auto insurance for us. They were by far the cheapest and we didn’t have to sacrifice the integrity of our policy either."
"So glad to hear this! Stephanie works so hard to help customers understand their policies and all the details! Welcome to the Brian Jones State Farm family! "
Lauren Hinton
October 23, 2024
"I just started my insurance with State Farm and I spoke with Ainslie. She was very helpful and so pleasant to speak with. She provided great service to me and is a great representative."
"Hi Lauren! Thank you for your review! We are so glad to have Ainslie in the office working for us! She is great at what she does and we appreciate you allowing her to help take care of your insurance needs! Thank you! "
Kennedy Grace Chambers
October 23, 2024
"Absolutely fantastic experience with State Farm! From the moment I reached out for a quote, their customer service was top-notch. The agent took the time to understand my needs and provided me with a tailored policy that has both been affordable and comprehensive. Claims processing was smooth and hassle free— my claim was handled quickly, and I received my payout sooner than expected. I also appreciate their online tools in mobile app, which made managing my policy super convenient. Overall, State Farm has exceeded my expectations in every aspect. I feel secure and well taken care of with them as my insurance provider."
"Thank you so much Kennedy! Your last sentence is what we strive to achieve...customers knowing the details of their policies and knowing we are here for you every step of the way! So thankful to hear that your claims process was smooth and hassle free! Thank you again! "
Kaitlyn Greathouse
October 22, 2024
"I love the personalities that work here! Great people and service!"
"We do have some great employees! We pride ourselves on customer service and taking care of our customers each and every day! Thank you! "
Mary Meaghan St. John
October 22, 2024
"The staff with Brian Jones was so helpful, and answered all of my questions with no problem or hesitation!! highly recommend them!!"
"Thank you Mary! We are always happy to help with your questions and/or concerns! Call us anytime! "
Conner Cook
October 22, 2024
"I have only heard of great service and great people from here!"
"Thank you Conner! Thank you for your kind 5 star review!!! "
William Brockett
October 22, 2024
"Good customer service, low prices!!"
"Thank you so much! "
sherry hughes
October 22, 2024
"We have used them for many of years. We are always satisfied with them. The girls are very pleasant, they are always so helpful, and right on the point."
"Thank you for your business Sherry!! We appreciate your review! "