State Farm® Insurance Agent Brian Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Harold Adkins
October 7, 2024
"Was unable yo hear or understand my rep due to phone gargleg and constant cutting in and out."
Nakeshia Brown
October 5, 2024
"I’m new to State Farm Insurance and I must say ever since my son reached out to his classmate Luke with Brian Jones-State Farm Insurance Agency we have not been disappointed. Every agent we have spoken with has been very helpful and knowledgeable. Kathryn and Sharae were also very nice and answered every question we had and went above and beyond to make sure were satisfied. I will definitely recommend Brian Jones and crew to anyone."
Jacob
October 4, 2024
"Big shout outs to Mrs. Estella & Sharae along with the full team at Brian’s State Farm. Super helpful, customer service is a 10/10. Recently went through a hardship and these guys were so understanding and supportive. If you’re looking for insurance, I highly recommended checking Brian State Farm out."
Caleb Davis
October 4, 2024
"Brian Jones State Farm Agency has been amazing! They have been SUPER helpful with any information or help needed. Definitely would recommend them to anybody!! Will be with them for a very long time!!"
Lashondra Davis
October 2, 2024
"Estella M. is my agent and she has been professional easy to work with. I've had State Farm about a little over 2 months and my husband had an accident on one of our vehicles. After claim had been processed Sharae M has been constantly checking on my claim process to make sure my family was okay and I appreciate it, especially since I just became a customer for 2 months."
Shantay Rogers
September 24, 2024
"Good service"
"Thank you Shantay! We appreciate your kind words and for taking the time to leave us a review! "
MZC
September 20, 2024
"Great agency, everyone is always helpful and friendly! Special thanks to Christi for always going that extra mile, makes a big difference.!"
"Thank you! Christi definitely goes the extra mile for our customers! We are thankful for her and thankful that you have joined the BJSF family! "
Ruby vickers
September 18, 2024
"I enjoy the service and atmosphere in your office the politeness, friendly staff and the agent that helped me with my Insurance policies home and auto policy she was friendly and kind to me and my daughter. Mrs Estelle McGriff ."
"Thank you for your feedback Mrs. Ruby! Our team strives hard to create in inviting environment for our customers! We are thankful that you noticed! Estella is a tremendous asset to our office and we appreciate your kind words about her! We are truly thankful for your business! Although, that is not pictures of our office :-) - Brian"
Peggy Taylor
September 17, 2024
"The service was good"
"Thank you Mrs. Peggy! We appreciate your business and welcome to the BJSF family! "
Sue Nickels
September 12, 2024
"They have state farms where I live but I will still give brain my business his staff are very helpful and very thoughtful and friendly keep up the good work people"
"Wow! Thank you Sue for your kind review! We appreciate your business! - Brian"
aramis thomas
September 12, 2024
"Great company to get your insurance! They treat you like family and handle every situation with care-speedy process!"
"Aramis, thank you so much for your kind review! I am glad to hear that you feel like family! That is our goal! We appreciate your business and reveiw! - Brian"
Patrick Lima
September 12, 2024
"I’ve been working with Brian Jones for my insurance needs, and I couldn’t be more pleased! He is incredibly knowledgeable, attentive, and always goes above and beyond to ensure that I understand my options. Brian takes the time to personalize his recommendations and make sure I’m getting the best coverage for my needs. His responsiveness and professionalism are unmatched, and I truly feel like I’m in great hands. If you’re looking for an insurance agent who genuinely cares and works hard for his clients, I highly recommend Brian!"
"Patrick, it is our goal to make each customer feel as if they are our only customer! Thank you for your kind review! Responsiveness and professionalism are two of our utmost priorities! Thank you for your business! - Brian"
Rene Parker
September 9, 2024
"Always willing to help! Always ready to answer any questions!"
"Rene, thank you so much for your kind review! We appreciate your business! - Brian"
Lea Wood
September 7, 2024
"I’ve had State Farm for many years and have always been very happy with them. I’ve shopped around for the best car, home, and rv insurance and State Farm had the best prices. My whole family uses them. I love working with Stephanie, she’s very knowledgeable of all the products and always greets you with a smile and so friendly on the phone. I look forward to many more years with State Farm."
"Lea, thank you so much for your kind review! Stephanie is a tremendous asset to our team! She is very friendly and customers love her for that! Thank you for your business! - Brian"
Wayne Brock
September 6, 2024
"I'd like give a compliment to Christi Wood @ Brian Jones Insurance. I'm in a business where I can recommend customers to businesses, but I have to know they will taken care of as if they were family. I am also need of accurate information pertaining to the insurance industry for my customers. Christi is that person! She will treat you like family, and always give you the correct answer to your problem. That, is essentially needed when making financial decisions that effect peoples everyday life. Insurance is a necessity of life, and there is no better...or trustworthy person than Christi Wood!"
"Wayne, thank you for your kind review! Accurate information the first time is important! Christi is a great asset to our agency and I appreciate your kind review! - Brian"
Mark Chambliss
September 6, 2024
"Brian, his family and his staff are great neighbors, always involved in the community and committed to service. I highly recommend them for your insurance needs and just great people to know."
"Mark, that means alot and I truly appreciate your kind words! We try hard to stay active in the community and provide superior service to our customers! Thank you for your review! - Brian"
Kenneth Ward
September 6, 2024
"I've been doing business with State Farm for years. I really enjoy doing business with Brian"
"Thank you Mr. Kenneth! We enjoy doing business with you as well! - Brian"
carla tew
September 6, 2024
"Kathryn Armstrong has been so easy to work with. She has answered all of our questions and been so patient with us as we have discussed our options in regards to coverage and cost. She worked with us to get us the best coverage for our family and saved us several hundred dollars on our car and house insurance. I highly recommend her as she is so pleasant and knowledgeable. She has also been easy to get in touch with and responded to me quickly when I had questions for her."
"Thank you Carla! We are very thankful to have Kathryn on our team! She is very pleasant to deal with. We appreciate your business and your review! - Brian"
LaTonja Pride
September 5, 2024
"Great Job, Estella. Thank you for taking care of my insurance needs at Brain Jones State Farm!!!"
"Thank you very much Latonja! Estella is a great asset to our agency! - Brian"
Clay Ellenburg
September 5, 2024
"We love all the staff at Brian Jones !!!"
"Thank you Clay!! We love all of our staff too :-)!! We appreciate the kind feedback! - Brian"
LATESHIA CARR
September 3, 2024
"Great staff... Knowledgeable and friendly!"
"Thank you Lateshia! We appreciate your feedback! "
Amelia Bass
August 30, 2024
"Brian and his staff always go above and beyond for our insurance policies and needs. They are extremely polite, helpful and answer any questions we have. Brian has been handling our insurance policies for almost 10 years and him and his staff are amazing."
"Thank you to the Bass family! We appreciate you taking a minute to leave us a review! Thankful for your trust in having BJSF handle your policies for over 10 years! Thank you! "
jessie Shaw
August 30, 2024
"State Farm has the best customer service! Stephanie took great care of me and helped me with everything I needed. She was so polite and got what I needed taken care of! This is without a doubt the best state farm around!"
"Thank you for your kind review! Stephanie is great at what she does and we appreciate her so much! "
Katie Peterson
August 30, 2024
"Love Brian Jones State Farm! Very friendly and great employees that work there! Definitely recommend to anyone who is looking for an insurance company!"
"Thank you for your kind words! We pride ourselves on great customer service and appreciate your business so much! "
Heidi Condrey
August 29, 2024
"Brian Jones State Farm has the best team. They are always willing to help when an insurance need arises. They truly go the extra mile. Brian Jones State Farm takes care of me and my family. Let them take care of you too!"
"Thank you Heidi! Glad to be here for you! Our employees definitely go the extra mile here at BJSF! Thankful to take care of the Condrey family!"